Legislative Product Consultant

Product
Hybrid - Sacramento, California
Full Time

Who Are We?

  • Our Mission: Increase government transparency to connect and empower. We're building the first "gateway" that helps businesses and individuals make sense of messy government data.
  • Why: Corporations, lobbyists, non-profits, and individuals alike are still using spreadsheets and archaic government websites to understand how bills impact their industry. They deserve a 21st century tool that streamlines how we make sense of pending legislation, and enables a more transparent and accessible lobbying process.
  • Investors: $2.6M+ pre-seed led by WndrCo, Motivate Venture Capital, Amplify.LA, StageVP, Jarl Mohn (Founder of E! & Former CEO of MTV & NPR), Nick Allen (Founding Product Designer at Snapchat), and  Hon. Tony Coelho (Former Congressman, US House Majority Whip, & Primary Sponsor of American Disabilities Act.
  • Customers: Include the California State Library, Bay Area Council, California Business Roundtable, Los Angeles County Business Federation, and California News Publishers Association.
  • Team: Passionate and hungry (both literally and figuratively), looking to build cool stuff to benefit everyone!
  • Where: We’re based in Sacramento, CA; a 10 min walk from the State Capitol! 
  • Hybrid: We are mostly remote. You will be required to visit customers in-person on a ~bi-weekly basis in Sacramento. 

Role

We are seeking a passionate and talented Legislative Product Consultant with a positive attitude, and drive to re-imagine the intersection between tech and government. As an early member of the Customer Delight team, you are not solely focused on customer success &  support. Your role will constantly evolve, and you will have the opportunity to play a large role in product strategy, business & marketing tactics, and furthering Abstract’s overall growth.

  • Become Abstract’s most knowledgeable product expert.
  • Excite, educate, and encourage customers to make them brilliant at influencing legislation. 
  • Communicate with customers to solve their problems and improve their lives.
  • Be the voice of our customers, and evangelize internally for what they need.
  • Influence our product and growth strategy to further delight our customers.
  • Continually iterate and improve the efficacy and efficiency of the team and the entire customer experience.
  • Go above and beyond by creating bespoke moments of delight (our customers prefer in-person experiences 🕺). 
  • We’re looking for someone excited to work on-call to support our customers. 
  • Report directly to the CPO (Chief Product Officer), collaborating closely on customer success & support initiatives + respective product strategy.
  • Work with Abstract’s Engineering team to help resolve bugs, and iterate on product improvements.
  • Willing to grow and evolve in your role, contributing to multiple departments as needs arise.

Your Background

  • Experience: 0-2+ years of experience in customer-facing roles, preferably with a lobbying/political, or technical software background.
  • Communication: You understand tricky topics, both in writing and in person. You communicate clearly and with precision.
  • Fast Learner: You quickly learn new concepts, and you easily pick up new skills.
  • Attention to Detail: You exercise astonishing attention for detail in everything that you do.
  • Delight: You go the extra mile for your customers, and constantly find new ways to delight them.
  • Inquisitive: You are curious about your customers, and want to understand their needs.
  • Determination: You love challenges, and persist when problems become complex.
  • Self-motivated: You are driven, and able to work in a fast-paced, sometimes ambiguous work environment.
  • Efficient: You move quickly and effectively, and always find ways to achieve more.
  • Passionate: You’re passionate about politics and/or government. 🇺🇲

Bonus Points

  • Based in Sacramento, or willing to relocate next quarter. 
  • Well versed in California legislative processes - comes from a  lobbying and/or advocacy background.
  • Experience with Zendesk or similar support ticketing platforms.
  • Enjoys good food 🧑‍🍳

Compensation

  • $50,000 - $70,000 Annual Salary
  • Favorable Equity

Perks and Benefits

Autonomy 🚀

  • Full autonomy in a high-growth startup. 
  • Work with  a small tight-knit team, passionate about making government more transparent and accessible via thoughtful design that is relied on by countless organizations for their daily work.

Generous Time Off 🏝

  • Unlimited PTO & Sick Leave
  • Paid Federal Holidays + Election Day 🇺🇲

Taking Care of Your Future 🙏

Available Health  Insurance Policies
  • CCSB Kaiser Permanente Platinum HMO 0
  • CCSB Kaiser Permanente Gold HMO 250
  • CCSB Blue Shield Gold On-Exchange 350
401(k) with a Company Match
  • Our plan provides you an opportunity to defer compensation for your long-term savings (Pre-tax and Roth).
  • We will match up to 3.5% of your total eligible compensation.

💡 Interested? Email us your resume at:  hey@abstract.us

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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